Support you can count on
Our network and data center infrastructure is built with reliability in mind. Our clients' assessment of the quality and reliability of their service with us is paramount and we will do everything in our power to make certain that the experience is a positive one.
Does this mean that everything will go perfect all of the time? Certainly not, however we will fix it and make it right. Our philosophy that the customer is King, is more than just stated, it's the way we think and respond every day.
Xilogix provides every customer with a Service Level Agreement that backs up our philosophy in writing. This is our commitment to our clients, and they are and will always be our priority.
To your right, we have provided you with a PDF, HTML, plain text and Microsoft Word versions of our Service Level Agreement (SLA).
